Ferree's Tools Return Policy
Any return must have an RMA #. Please contact the office to receive this number.
- We appreciate your business and want you to be 100% satisfied. If for any reason you need to return our products you must do so within 30 days in order to get a full refund. Any return after 30 days is subject to a restocking fee determined by the amount of the order, condition of the item and age of the item being returned.
- Returns are not accepted for any item after 180 days from the invoice date.
- Returns are not accepted for any item that was manufactured per your instructions and are not our standard tools.
- Any standard tool manufactured at Ferree’s is warranted to be free from defect for a period of 1 year. We will at our discretion repair or replace your tool. You must return the tool to Ferree’s for this warranty to be valid.
- We will refund shipping cost to return the item if it is within the 30 day timeframe. If it is beyond the 30 days the customer pays return shipping. If the item is damaged during return shipping we will charge you for the repair of the damage. Shop rate is 90.00/hr.